Shipping & Delivery
Shipping Rates
Australia
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$10 AUD tracked shipping
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FREE shipping on all orders over $99 AUD
New Zealand
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$10 NZD tracked shipping
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FREE shipping on all orders over $99 NZD
All orders include full tracking so you can follow your parcel from dispatch to delivery.
Dispatch Time
We aim to ship your order within 1 business day.
During peak catalogue seasons, dispatch may occasionally extend to 2–3 days, but the majority of orders leave our warehouse network within 24 hours.
Where Your Order Ships From
To offer one of the largest craft collections in Australia and New Zealand, we ship from several trusted fulfilment locations, including:
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Australia
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New Zealand
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China
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United Kingdom
Your order will be sent from the fastest available warehouse based on product availability and your delivery address.
If your order contains multiple items, they may be shipped separately at no extra cost.
Estimated Delivery Time
Most customers receive their parcels within:
7–15 days from the date of shipment.
Delivery times may vary slightly depending on your location and the warehouse from which your items are dispatched.
Tracking
As soon as your order is on the way, you will receive a shipping confirmation email with your tracking number. Please allow 24–48 hours for the tracking link to activate.
Need Help?
If you have any delivery questions or have not received tracking within a reasonable timeframe, our customer care team is here to help.